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F.A.Qs & Shipping

Voted in the TOP 3 Natural Mineral Foundations in the World, by Martha Stewart Living Radio! Rated, "CHAMPION" by Campaign for Safe Cosmetics 2012.

Frequently Asked Mineral Makeup Questions
 
Q: Why You Should Use Mineral Makeup

Mineral makeup doesn’t contain the unnecessary and potentially harmful ingredients found in many commercial brands, such as preservatives, talc, synthetic chemicals and various fillers. Rather, it is crafted from naturally occurring, finely crushed minerals such as titanium dioxide, mica powder and iron oxides. Instead of artificial dyes, the colors in mineral makeup are crafted from pure iron oxides, which also act as a “heat absorbing” ingredient. Heat or infrared radiation from the sun can damage your skin, causing it to look saggy, leathery and wrinkled. However, iron oxides are earth’s natural non-chemical sun screen ingredients and can protect your skin from aging and cancer causing UVA and UVB rays. Dermatologists often recommend mineral makeup because they know that titanium dioxide and zinc oxide provide excellent sun protection and, combined with the iron oxides, have naturally anti-inflammatory benefits too. This is why mineral makeup is ideal for those with acne or rosacea prone skin, post-surgical/post-chemical peel skin, or those with any inflammatory skin conditions. Natural mineral makeup doesn’t support bacteria well, so it is less easily contaminated than commercial brands and its innate gentleness works well for those with skin allergies or problems such as eczema, extra sensitive, or irritated skin.

Q: What is mineral makeup? A: Mineral Makeup is simply the healthiest, most natural form of makeup available. It has a built in SPF 15, to help protect your skin from future sun damage, without the use of a chemical sunscreen. Natural ingredients, free of perfumes, oils, fillers and dyes, offer anti-inflammatory properties and are ideal for people with sensitive skin, rosacea, acne prone skin, and post-laser redness.

Q: Is the makeup safe for all skin types? A: Yes. It's recommended by dermatologist for it's gentleness and sun protective ingredients. Our Mineral Cosmetics are completely natural with no chemicals, synthetics, preservatives, dye, bismuth, parabens or talc.

Q: Do you have Bismuth in your products? A: No, our pure minerals do not include bismuth. We have heard from thousands of women saying they're having redness, skin irritation, and other reactions to bismuth. We do not include it in our cosmetics

Q: Is it all right to use it on acne-prone skin? A: Yes. It is completely non-comedogenic (won't clog pores) and allows the skin to breathe and function normally. It also easily covers the redness common with eruptions. We have also had many aestheticians tell us that they have seen an improvement in the skin of their clients since they have been using mineral makeup.

Q: Is it necessary to wear additional sun screens when using the minerals? A: No. You may if you wish. We always believe that you can't wear too much protection in the sun. Feel free to use your favorite sun block for extra protection.

Q: Are the powders drying? A: No, quite the reverse. Most Powders have a bad name because they usually contain talc. Our minerals actually trap moisture between the skin and the crystal layer. And our mineral makeup are talc free!

Q: Once I have samples of several foundation shades, how do I find my perfect match? A: There are a few ways to do this... You can wear each shade by itself for one day and see which looks best. You can apply a small amount of each shade on your face (most recommend doing this near the jaw line) follow these simple steps:

1. Use a small disposable applicator such as a q-tip.

2. Dip the q-tip into a color you think may be suitable for them.

3. Glide the q-tip with the foundation across the jawline.Choose the one that seems to disappear into your skin. If none of our shades seems quite right, you can mix your foundation into a combination and custom-design your own color! Still, others choose a shade that does not match their skin tone, but corrects it, such as women with Rosacea who often choose a shade with more yellow tones to counteract the redness in their skin. It's all up to you!

Q: Can you explain the undertones of each color family of foundation shades? A:Yes.

Here's a quick list.

Yellows = beige + yellow

Warms = beige + yellow + peach

Neutrals = beige + yellow + peach + pink

Neutral Tone: Is a color that is not really yellow and not really pink. It's in between warm and cool colors... It can also be used to neutralize pink skin or ruddiness.

Some women have roseaca, and their skin can be too red in the t-zone area... When they use a neutral color, it will balance the redness in their skin.

Cools = beige + peach + pink Pinks = beige + pink

See our, "Color Help" page for pictures. How can I tell if I'm warm or cool?

1. Hold a piece of white paper next to your cheek & look in the mirror.

2. Do you look a little "Yellow" compared to the paper? If you are more yellow, then you are a Warm Color.

3. Do you look a little "Pink" compared to the paper? If you are more red, then you are a Cool Color.

4. Can't really tell if you look more pink or yellow? That makes you a neutral color.

Q: If I am mixing shades to create my perfect foundation match, do I need to grind or mix the powders in some special way or will the shake or stir methods work?

A: Mixing our foundation powders by combining them in a container and simply shaking or stirring works fine. Just be sure to get them well-mixed, especially if the shades are very different from each other.

Q: Do you offer a concealer? A: Yes, we have SPF-25 Ultimate Concealers. We recommend using a shade lighter than your foundation for under eye circles and blemishes. Mineral Makeup was originally designed as a concealer, and it performs beautifully in that capacity! You can also use our Ultimate Concealers as your primary foundation.

Q. What's the difference between the Ultimate Concealers and Foundations?

1. Non-Micronized Zinc: a mineral that the body requires for the synthesis of collagen, also a component in the proper functioning of enzymes that are required by the body to repair skin wounds. It helps control acne breakouts by regulating oil gland activity!

2. Cosmetic Rice Powder: controls oil & shine during the day. It also minimizes pores..

3. Kaolin Clay: draws out impurities, keeping your skin balance and will help reduce breakouts.

Q. Do you offer samples? A. Yes, You can order as many sample jars as you want for 1.00 each. We also offer our FAMOUS foundation sample kits for only .01 cent! (these are the only samples available in small baggies)

Q. What are setting powders for?

A. Our setting powder will do a great job giving you a finished look! It will help to minimize pores and wrinkles, giving you a flawless and complete look. If you have dry to normal skin, you should use our regular setting powders. If you have oily skin or get shiny during the day, it will be better to use our mineral rice powders.

Q: What are your mineral makeup ingredients?

A. Here is a brief description of the ingredients that we use in our makeup.

Non-Micronized Titanium Dioxide: This is a naturally occurring mineral that exists in the earth's surfaces. It provides wonderful coverage for foundation as well as a non-irritating, full-spectrum sun shield.

Mica: This is an age old cosmetic used as long ago as the Egyptians. It is an almost colorless mineral that occurs naturally in the Earth's surface.Iron Oxides: These minerals are what adds color to makeup. They are natural salts that have been oxidized in a water process.

Sericite: This is a fluffy translucent mineral that can be used alone as a setting powder, and provides a silky texture to a foundation.Click Here for more information about our ingredients.

SHIPPING INFO - All orders are shipping in approx. 3-5 business days (as an Eco-Friendly & family oriented company, we are closed weekends) If you have a special event, please send us an email or leave a comment during checkout.

United States (anywhere in the U.S)

SHIPPING FOR REGULAR ORDERS: If you purchase any other products, it's easy! The cost of shipping is $3.50

If you purchase over $50.00, shipping is FREE. If the weight of the package is heavier than normal, you may have a .75 cent handling fee.
 
Our body wrap kits don't qualify for free shipping because of the weight, you'll receive a shipping discount (on orders over $50.00)

All orders are shipped with Delivery Confirmation.

Canada

The cost of shipping is generally between $8.50 - $11.50.

If you purchase over $50.00, you'll get over a 40% discount REFUND on shipping & the cost.

Australia, UK and ALL other Countries

The cost of shipping is generally between  $9.50 to $12.25. depending on the weight of the package.

Your order will be marked as as a, "Gift" with a "LOW VALUE" 

If you purchase over $50.00, you'll get over a 40% discount REFUND on shipping & the cost.

During checkout, Be sure to select: International -Priority Mail)

If you have any questions, feel free to ask. We will always send your packages via AIRMAIL to help it get to you as quickly as possible
Looking for premium natural mineral makeup at an affordable price? You found it!

 

 

Additional Shipping Info.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund (excluding shipping costs)
You should expect to receive your refund within 2 weeks of the return, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. The original shipping cost is not refundable. Shipping costs for the return will be your responsibility. All returns must be approved.